Questions & Answers
Frequently asked questions
If your question is not answered here, we are always happy to talk it through. Every treatment begins with a consultation, where we discuss your needs in full.
Weight & Metabolic Health
The Cambridge Programme
What does the programme involve?
It is a medically supervised programme that begins with a full clinical assessment: your medical history, current medications, previous attempts and goals, along with measurements of weight, BMI, body composition and blood pressure. From there we build a personalised plan combining nutrition, lifestyle and behavioural support, with prescription treatment where it is clinically appropriate, and monthly reviews to track your progress.
How quickly will I see results?
Weight management is a journey rather than a one-off treatment. Many patients begin to notice changes within the first four to eight weeks, though this varies with individual circumstances and lifestyle. Programmes run from three to twelve months, with ongoing support to help maintain results.
Is prescription treatment suitable for everyone?
No. Prescription treatment is not appropriate for everyone, and suitability is assessed individually during your consultation, taking into account your medical history and current health. Where it is not suitable, you may still benefit from the wider lifestyle programme.
How much does it cost?
An initial consultation is £200, with monthly reviews at £95. Packages run from £450 for three months to £1,500 for twelve months. Any medication is charged separately at pharmacy cost. Full pricing is on our pricing page.
Hair Restoration
PRP Hair Restoration
How many sessions will I need?
We usually recommend an initial course of three sessions, spaced four to six weeks apart, followed by maintenance sessions every six to twelve months depending on how you respond.
When will I see results?
Many patients notice reduced shedding after two to three months, with improved thickness and hair quality around three to six months. Maximum benefit is usually seen around six to twelve months.
Is PRP suitable for me?
PRP works best for androgenetic alopecia and early-stage thinning where the follicles are still present. A consultation confirms whether it is right for you, as it is not suitable for every type of hair loss.
Bridal & Groom
Radiance before “I do”
How far in advance should I start?
The package is a three-month journey, so ideally start around three months before your day. Month one is PRP, month two a skin booster, and month three a PRP top-up timed to your date.
What results can I expect?
Healthier, more radiant skin with improved hydration and texture, softer fine lines and a firmer-looking appearance over time. The aim is to enhance your natural skin, not to change how you look.
Is there a package for grooms?
Yes. Both the Bridal and the Groom's package follow the same three-month protocol and are priced at £750.
Facial Aesthetics
Medical Facial Rejuvenation
What treatments do you offer?
Anti-wrinkle treatment, dermal fillers, polynucleotides, Profhilo and PRP. Every treatment begins with a consultation assessing your facial anatomy, skin quality and goals, so your plan is built around you.
Will I still look natural?
Yes. Our approach is designed to refresh and restore facial harmony while preserving your natural expression and individuality. We believe in natural-looking results, and will always give you honest advice on what is appropriate.
How soon will I see results?
It depends on the treatment. Some offer immediate effects, while others build gradually over time. Your clinician will explain what each can realistically achieve during your consultation.
Wellness & Prevention
Blood Tests & Health Screening
Which blood test do I need?
We recommend the most appropriate tests based on your medical history and concerns, whether you have symptoms such as fatigue, weight changes or hair loss, or simply want a routine check. This avoids unnecessary investigations.
Can you take my bloods at home?
Yes. Mobile blood collection is available at home across Cambridge and within five miles, for a £60 fee in addition to the test.
Will you explain my results?
Yes. You receive a detailed explanation of your results and what they mean, with referral to your GP where appropriate.
Do I need to fast beforehand?
Some tests require fasting and some do not. If fasting is needed, we will let you know in advance when you book.
Wellness & Prevention
Vitamin Injection Therapy
How do I know which vitamin therapy is right for me?
Following a wellness consultation, we assess your suitability and advise which therapy, if any, is appropriate for you. Suitability is always considered individually.
How many sessions will I need?
This depends on the therapy and your individual response. An initial course is usually four to eight sessions, and we will discuss a realistic plan with you at your consultation.
Are vitamin injections a substitute for a healthy diet?
No. Vitamin therapy is intended to complement a healthy lifestyle, not to replace balanced nutrition, physical activity or medical treatment.
General
Booking and your visit
How do I book an appointment?
For now, booking is by telephone. Call us on 07747 779270, or send an enquiry through the website and we will get back to you.
What happens at the first consultation?
We take time to understand your health, your history and your goals, and give you an honest view of what is realistic and appropriate for you before anything is agreed. Nothing is rushed.
Who will I see?
You will be seen by Elena Cerei, an Advanced Clinical Practitioner and Independent Prescriber with over fifteen years of clinical experience. You see the same clinician at every appointment.
GET STARTED
Begin with a conversation
Every treatment starts with a consultation: an unhurried discussion of your health, your goals, and an honest view of what is realistic and appropriate for you.
Location
VitalDrip Clinic
The Lodge, Hawthorn Way, CB4 1BT
Cambridge
Sun Studios
147 High St, Cherry Hinton, CB1 9LN
Cambridge
info@optiwellmedical.com
Phone
07747 779270
Hours
Saturday 9-18
Sunday 9-18
Monday 9-18
Two Cambridge clinics: The Lodge, Hawthorn Way, for all treatments, and Sun Studios, Cherry Hinton, for aesthetics.